Concepcion cor. Arroceros & San Marcelino Sts. 2nd Floor Unit 242 SM City Manila
Pancake House
910 m
Cor. Pedro Gil and Padre Faura St Level 4 Robinsons Place Manila
The Wicked Waffle Cafe
690 m
San Marcelino 4/F SM City Manila
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Helpful service
Convenient central location
Lacking room views
Limited dining choices
7.6/10
Very good
Rooms
7.8
Location
7.7
Service
8.7
Dining
7.1
Guest reviews
7.6/10
based on 9 reviews
8.3
8.3/10 based on 2920 reviews
Edmund
United Kingdom,
May
2024
7.4/10
I had a mixed experience at the hotel. The rooms had excellent water pressure in the shower and were quite modern, but some had no windows at all. The service was helpful in addressing any issues that arose, and the location was almost perfect for exploring the city. However, the dining options were limited, offering only local Nagasaki rice on the menu.
Rooms
7.0
The rooms were modern and had excellent water pressure in the shower, but some had no windows at all.
Service
8.0
The service was quite good, especially in assisting with any issues that came up.
Location
9.0
The hotel's location was almost perfect for exploring the city, being close to the Intramuros area and within walking distance of many attractions.
Dining
6.0
The dining experience was limited, with only local Nagasaki rice served, which might not cater to all tastes.
Facilities
7.0
The hotel had good basic facilities that met my needs during the stay.
Mark
United States,
April
2024
7.8/10
I found the hotel to be almost in the center of the city, with a convenient location near the train station and lots of food outlets nearby. However, the standing traffic outside and the polluted area of Manila were a downside. The rooms were comfortable with excellent water pressure in the shower, but they lacked a view as there were no windows. The service was exceptional in assisting with any issues that came up, and the housekeeping was great. The dining experience was enjoyable at 10:15 AM with an included organic section. The facilities were satisfactory.
Rooms
8.0
My room with a king bed was very comfortable, and the water pressure in the shower was excellent.
Service
9.0
The service was excellent, they were very helpful with any issues, and the housekeeping was top-notch.
Location
7.0
The location was convenient, being near the train station and lots of food outlets, but the standing traffic and pollution were noticeable.
Dining
8.0
Facilities
7.0
The facilities were satisfactory for my needs during my stay.
Peter
United Kingdom,
January
2024
8.2/10
The hotel is centrally located, very close to Rizal Park with lots of food outlets nearby. The rooms have excellent water pressure in the shower but lack windows for a view. The front desk service is attentive, and the Asian street food served at 10:15 AM was included in the stay.
Rooms
8.0
The rooms have excellent water pressure in the shower, but there are no windows for a view.
Service
9.0
The front desk service was attentive in assisting any issues that came up.
Location
7.0
The hotel is almost in the center of the city, very close to Rizal Park with food outlets nearby, but the area can be quite awful.
Dining
7.0
I enjoyed the Asian street food served at 10:15 AM, which was included in the stay.
Facilities
10.0
Jill
United Kingdom,
January
2024
7.6/10
The hotel is well-located, with easy access to various food outlets in the city area. The rooms are comfortable with good access, but some may lack views due to the absence of windows. The service is helpful in addressing any issues that may arise, and the housekeeping is commendable. Despite being in a polluted area of Manila, the hotel's central location makes it convenient to reach major tourist spots. Dining options may be limited, but vegetarian food is available. Overall, a decent value for money stay with minor room view drawbacks.
Rooms
7.0
The rooms are comfortable with good access, but some may lack views due to the absence of windows.
Service
9.0
The service is helpful in addressing any issues that may arise, and the housekeeping is commendable.
Location
8.0
The hotel is almost in the center of the city, providing convenient access to various food outlets.
Dining
6.0
The dining includes vegetarian food options but may have limited choices.
Facilities
8.0
The hotel has decent facilities to ensure a comfortable stay.
Helpful service
Lacking room views
Fred
United States,
December
2023
8.0/10
The hotel is conveniently located in the heart of the city, making it easy to access major tourist spots in Manila. The rooms are spacious and well-equipped with a king bed, although some lack windows for a view. The service in assisting with any issues that arose during my stay was exceptional, and the housekeeping was thorough. The dining experience at 10:15AM was inclusive and served delicious grilled fish. However, the location is away from the mall, making it a bit inconvenient for shopping needs.
Rooms
8.0
The rooms with better access are spacious and well-equipped with a king bed, although some lack windows for a view.
Service
9.0
The service in assisting any issues that came up during my stay was exceptional, and the housekeeping was thorough.
Location
7.0
The hotel is almost in the center of the city, providing easy access to major tourist spots in Manila. However, it is away from the mall.
Dining
8.0
The dining experience at 10:15AM was inclusive and served delicious grilled fish.
Facilities
8.0
John
United Kingdom,
December
2023
7.4/10
The hotel is conveniently located almost in the city center, with easy access to major tourist spots in Manila and two prominent malls nearby. There are plenty of food outlets in the area, making dining options abundant. Although the rooms lack windows and views, they do offer excellent water pressure in the shower which enhances the stay. The front desk provides efficient service, and overall, the value for money is satisfactory.
Rooms
8.0
The rooms, despite lacking windows, offer excellent water pressure in the shower.
Service
7.0
The front desk service is efficient in assisting with any issues that may arise.
Location
9.0
The hotel's location is convenient, being almost in the center of the city with easy access to major tourist spots and two big malls nearby.
Dining
6.0
The dining experience includes Mediterranean dishes served at a specific time, which may not cater to all guests' preferences.
Facilities
7.0
The hotel offers decent facilities to meet basic needs but may lack additional amenities for a more luxurious stay.
Alex
United Kingdom,
September
2023
7.4/10
The hotel is conveniently located in the heart of the city, but unfortunately, the area suffers from overall discomfort and is far from shopping malls. The rooms have excellent water pressure in the shower but lack views, as there are no windows. The service was top-notch in assisting with any issues that arose, including prompt housekeeping services. The dining experience was included but served somewhat late at 10:15 AM and the option of grits. The facilities were adequate, but the location being next to a restaurant made it very uncomfortable to use it.
Rooms
8.0
The rooms have excellent water pressure in the shower, but no views due to the lack of windows.
Service
9.0
The service was excellent in addressing any issues that came up, and the housekeeping was prompt.
Location
6.0
The hotel is almost in the center of the city, but the area suffers from overall discomfort and is far from shopping malls.
Dining
7.0
Facilities
7.0
The facilities were satisfactory, but the proximity to a restaurant made it uncomfortable to use.
Roy
United Kingdom,
May
2023
8.0/10
The hotel is conveniently located in the heart of the city, making it easy to reach major tourist spots in Manila by foot or taxi. The rooms, although lacking windows for a view, are spacious with a comfortable king bed and boast excellent water pressure in the shower. The service provided was commendable, especially in promptly assisting with any issues that arose and the efficient housekeeping. Dining at 10:15 AM included a delightful barbecue experience. However, the location does not offer immediate access to malls, although Marcelino's restaurant is nearby.
Rooms
8.0
Spacious and comfortable rooms with a king bed and great water pressure in the shower.
Service
9.0
Prompt and efficient service, especially in addressing any concerns and attentive housekeeping.
Location
7.0
Conveniently situated near major attractions in Manila, easily accessible by foot or taxi. However, lacking proximity to malls.
Dining
8.0
Enjoyed a lovely barbecue served at 10:15 AM with included meals.
Facilities
8.0
The hotel offers modern facilities and amenities for a comfortable stay.
Convenient location
No windows in rooms
Ben
United States,
May
2023
8.2/10
The hotel is conveniently located near the city center with easy access to various amenities and shopping malls. There are plenty of dining options nearby, making it a great choice for those who love to explore local cuisine. While the rooms lack a view and windows, the front desk provides excellent service with high water pressure in the showers.
Rooms
8.0
The rooms, though without a view or windows, offer better access for the front desk and have excellent water pressure in the shower.
Service
9.0
The service was top-notch in addressing any issues that arose, and the housekeeping was efficient during my stay.
Location
9.0
The hotel's location is fantastic, being close to the train station, two prominent malls, and numerous food outlets in the surrounding area. Moreover, it was convenient to take a taxi from the airport.
Dining
8.0
Facilities
7.0
The hotel offers a nice range of facilities, making the stay comfortable and enjoyable. The only downside is the lack of windows in the rooms.
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